For locksmiths
Card payments for locksmiths
Cervo provides card payments for UK locksmith businesses: a card machine (POS) for each locksmith, payment links for call-outs, and one portal for the owner.
Subject to approval.
Your team of locksmiths
Give each locksmith their own card machine (POS). As the owner, you invite your team, assign a card machine (POS) to each locksmith and see every payment, filtered by locksmith, in your portal.
The locksmith who took a card machine (POS) payment gets an email, and so do you.
- A card machine (POS) for each locksmith
- Every payment by locksmith
- Remove a leaver's access in the portal
Lockouts and emergency call-outs
Customer back in, paid before you leave the door: chip and PIN or contactless, or a payment link with automatic reminders if they can't pay there and then.
You can also send a payment link for call-outs, by email, QR code, or a link you copy into a message. Every link appears in your portal.
- Chip & PIN and contactless at the door
- Payment links for call-outs
- Automatic reminders for unpaid links
Lock changes and repairs
Lock changes, upgrades and repairs are often larger payments. Your locksmith takes Chip & PIN on the card machine (POS) when the work is finished.
If you need to give money back, refund the customer from your portal. Owner controls let you cap refunds, so your team can only do what you allow.
- Chip & PIN for larger payments
- Refunds from your portal
- Refund caps and payment-link permissions
Residential locksmiths
Homeowners, tenants and landlords can pay by card at the door, or by payment link if they aren't there when the job is done.
You see every payment in your portal, with the locksmith who took it.
- Pay at the door or by link
- Payment emails for you and your locksmith
- Every payment by locksmith
Commercial locksmiths
Letting agents paying later? Send a payment link. Cervo sends automatic reminders, and you can download your sales as files ready for Xero, QuickBooks or FreeAgent.
Commercial customers and property managers can pay the same way, and every link appears in your portal.
- Payment links by email
- Exports for Xero, QuickBooks and FreeAgent
- Sales, payouts and refunds in your portal
Safe work
Take payment for safe opening, installation and servicing on the card machine (POS) on site, or send a payment link when the customer pays later.
- Card payments on site
- Payment links when the customer pays later
- Every payment in your portal
If a customer disputes a payment
A chargeback months after a lock change? We email you, tell the locksmith who did the job, and give you a checklist. Upload the invoice and photos in your portal, and we submit it for you.
When a customer disputes a payment, you get a checklist of what to gather. If it was a card machine (POS) payment, the locksmith who took it is told. Answer it and upload your evidence in your portal, and we submit it to the card issuer for you. How chargebacks work.
- An email as soon as a customer disputes a payment
- Evidence uploaded in your portal
- Chargeback reports by card type, card scheme, channel and locksmith
Run a locksmith business?
Tell us about your business and we'll help you get set up with Cervo.
Subject to approval.