Card payments for UK locksmiths
Card payments for locksmith businesses
Your locksmiths take payment at the door on their own card machine (POS). You see every job paid, by locksmith, in one portal, and you can get an email the moment each job is paid.
Why owners choose Cervo
- Know who took every payment.
- Cap refunds and choose which locksmiths can send payment links.
- Remove a leaver's access from your portal.
Subject to approval.
Already applied? Sign in to track your application.
Why Cervo
Built for locksmith firms with a team
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One card machine (POS) per locksmith
Give each of your locksmiths their own card machine (POS). Every payment shows who took it, so you can see your takings by locksmith and remove a leaver's access from your portal.
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Payment emails
The locksmith who took a card machine (POS) payment gets an email, and so do you, so you hear about each job paid straight away.
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Chargebacks, handled
An alert as soon as a customer disputes a payment, with a checklist of what to gather. Answer it and upload your evidence in your portal, and we submit it to the card issuer for you.
How chargebacks work -
You set the limits
Owner controls let you cap refunds and choose which locksmiths can send payment links, so your team can only do what you allow.
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A fee agreement you sign
Your prices are set out in a fee agreement you review and sign online before your account opens.
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A real person to talk to
Call or email our team and speak to a person, not a chatbot. 020 3371 1067.
Card payments
Card payments made straightforward
Chip & PIN and contactless card payments on modern card machines (POS), plus secure payment links, backed by clear reporting and people you can talk to.
How Cervo payments work- Chip & PIN and contactless acceptance
- Modern card machines (POS)
- Secure payment links
- A card machine (POS) for each locksmith
- Sales, payouts and refunds in your portal
- Card machine (POS) payment emails for you and your locksmith
- Chargeback alerts, evidence and reports
- A fee agreement you review and sign online
- Automatic reminders for unpaid payment links
- Exports for Xero, QuickBooks and FreeAgent
For locksmiths
Built for locksmiths
Cervo provides card payments for UK locksmith businesses: the owner and the locksmiths out on jobs.
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Lockouts and emergency call-outs
Take payment at the door as soon as the customer is back in, or send a payment link for the call-out.
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Lock changes and repairs
Card payments for lock changes, upgrades and repairs, including larger jobs paid by Chip & PIN.
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Residential locksmiths
Homeowners, tenants and landlords pay by card at the door, or by payment link.
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Commercial locksmiths
Payment links and accounting exports for businesses, letting agents and property managers.
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Safe work
Card payments for safe opening, installation and servicing, on site or by payment link.
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Card payments for locksmiths, in detail
For locksmiths
Our approach
How Cervo works for you
- 01
Simple application
Apply online in Cervo Apply, with guidance at each step so you know what is needed and why.
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Clear pricing
Ask us for a written quote before you apply. It sets out every fee, with no hidden charges.
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Reliable payment hardware
Modern card machines (POS) your locksmiths carry from job to job, for payment at the customer's door.
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Support from people
Call or email our team and talk to someone who knows your account.
- 05
Clear reporting
Sales, payouts, refunds and chargebacks in your portal, with every payment shown by locksmith.
Getting started
From first step to first payment
- 1
Apply online
Fill in your application in Cervo Apply.
- 2
Checks
We review your application, and our regulated payment provider makes the final decision.
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Get set up
When you are approved, we set up your account and get your card machines (POS) ready.
Can I apply for a Cervo merchant account?
Yes. Apply online in Cervo Apply. We review your application, and our regulated payment provider makes the final decision. Apply now.
When can I start taking payments?
As soon as your application is approved and your account is set up, you can take Chip & PIN and contactless payments on your card machine (POS) and send secure payment links.
Can each of my locksmiths have their own card machine (POS)?
Yes. Invite your team from your portal and assign a card machine (POS) to each locksmith. Every payment shows who took it, so you can see your takings by locksmith, and you can remove a leaver's access from the portal. The locksmith who took a card machine (POS) payment gets an email, and so do you.
What happens if a customer disputes a payment?
We email you as soon as a chargeback arrives, with a checklist of what to gather. You answer it and upload your evidence in your portal, and we submit it to the card issuer for you. When a customer disputes a card machine (POS) payment, the locksmith who took it is told. Chargeback reports show your rate by card type, card scheme, channel and locksmith. See Chargebacks.
Is Cervo a bank or payment institution?
No. Card payments are provided by our regulated payment provider, an FCA-authorised payment institution, which processes your payments and holds and pays out your money. Cervo Ltd is not a bank or a payment institution. See our Regulatory Information.
How does pricing work?
Your rates depend on your business, how much you take by card and the cards your customers use. Ask us for a written quote before you apply: it sets out every fee, with no hidden charges. See Pricing.
Ready to take card payments with Cervo?
Apply online in a few steps, or talk to our team first.
Subject to approval.